PHONE FIRST 9.00 am to 5.00 pm

The Emergency departments at Antrim Area Hospital, Causeway Hospital, and Mid Ulster minor injuries unit, are now operating a 'phone first' system. This is to help everyone get directed to the most appropriate care, avoid busy waiting rooms, stay safe and save time! If you feel you need A&E services please call :

0300 123 1 123

Txt relay number is 18001 0300 123 1 123

Or use the Interpreter Now app.

For emergencies including stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding and major trauma, please continue to dial 999 IMMEDIATELY

FLU VACCINES

The flu vaccine is now available to all those aged between  50 and 64 years. Please contact reception to arrange an appointment. 

Cold & Flu

As the cold and flu season is now upon us, please remember you can go to your local pharmacy for free advice and treatment for your symptoms. A prescription isn't always needed!

As we all know by now, hand hygiene is more important now than ever before. We hope you find the following guide useful to help you perfect your hand washing technique.

General Data Protection Regulation

New rules relating to how we collect and process personal data - the EU General Data Protection Regulation (GDPR) - will come into effect in the UK from 25 May 2018. To find out more information, click here: GDPR Patient information

Repeat Prescriptions

Repeat prescriptions can be ordered on our prescription line, online services or using your repeat prescription slip.  When ordering repeat prescriptions, please allow 48 hours or 2 working days between making your order and collecting your prescription from the Health Centre or Pharmacy.

MISSED APPOINTMENTS

If you have made an appointment, please ensure you attend, or, if you are unable to attend, please contact reception to cancel the appointment. Please give as much notice as possible if you are cancelling an appointment, as this will allow us to allocate it to another patient.

Due to the high number of patients who do not attend appointments, the practice now operates a non-attendance policy.

 Pharmacy Rota

Please note: the pharmacy on-call each Sunday now opens between 1pm and 2pm

Contraception 

Some contraception services are also available for free on the (sh24.org.uk) website. Here you can get items such as the contraceptive pill or morning after pill and STI kits etc posted directly to you. 

Reception is closed on Wednesday afternoons. In case of emergency between 1pm and 6pm, please ring 0787 424 0711 to speak to a doctor.