PHONE FIRST 24/7 - 08/12/2020
The Emergency departments at Antrim Area Hospital, Causeway Hospital, and Mid Ulster minor injuries unit, are now operating a 'phone first' system. This is to help everyone get directed to the most appropriate care, avoid busy waiting rooms, stay safe and save time! If you feel you need A&E services please call :
0300 123 1 123
Txt relay number is 18001 0300 123 1 123
Or use the Interpreter Now app.
For emergencies including stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding and major trauma, please continue to dial 999 IMMEDIATELY.
20/11/2020
As the cold and flu season is now upon us, please remember you can go to your local pharmacy for free advice and treatment for your symptoms. A prescription isn't always needed!
19/11/2020
As we all know by now, hand hygiene is more important now than ever before. We hope you find the following guide useful to help you perfect your hand washing technique.
Coronavirus Update - 12/03/2020
OPEN SURGERY SUSPENDED UNTIL FURTHER NOTICE
For patient safety and to help prevent the spread of coronavirus, we advise all patients requesting a same day appointment to contact their practice by phone. A GP/nurse will return your call. PLEASE DO NOT COME TO RECEPTION.
General Data Protection Regulation
New rules relating to how we collect and process personal data - the EU General Data Protection Regulation (GDPR) - will come into effect in the UK from 25 May 2018. To find out more information, click here: GDPR Patient information
Repeat Prescriptions
When ordering repeat prescriptions, please allow 48 hours between making your order and collecting your prescription from the health centre or pharmacy.
MISSED APPOINTMENTS
If you have made an appointment, please ensure you attend, or, if you are unable to attend, please contact reception to cancel the appointment. Please give as much notice as possible if you are cancelling an appointment, as this will allow us to allocate it to another patient.
In February 2020, 31 patients did not attend their appointment with a GP, and 30 patients did not attend their appointment with a Nurse. Had these appointments been cancelled, they could have been allocated to other patients.
Due to the high number of patients who do not attend appointments, the practice now operates a non-attendance policy.
New Method of Ordering Prescriptions Online
From 1st September 2016 the method by which repeat prescriptions are ordered online will change. Please call to reception to collect your registration details for the new system.
Pharmacy Rota
Please note: the pharmacy on-call each Sunday now opens between 1pm and 2pm
Welcome to Dalriada Family Practice.
Reception is closed on Wednesday afternoons. In case of emergency between 1pm and 6pm, please ring 0787 424 0711 to speak to a doctor.
From 6pm Dalriada Urgent Care can be contacted on 0282 566 3500